Question Details:

I have 4 computers in my office two are xp and two are vista the xp computers work fine with the printer the new vista ones cannot find the printer when I click add new printer.

Answer:

Try to add the printer manually following this steps:

1.Open Printers by clicking the Start button Picture of the Start button, click Control Panel, click Hardware and Sound and then click Printers.

2. Click Add a Printer.

3. In the Add Printer Wizard, choose Add a network, wireless or Bluetooth printer.

4. The click The printer that I want isn't listed.

5. On the Find a printer by name or TCP/IP address page, choose how to find the printer that you want to use, based on the type or location of the printer, and then click Next.

6. Complete the additional steps and then click Finish.